Downloads
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CIM Email Marketing December 2009
This is a PDF version of David Hughes's presentation for the Chartered Institute of Marketing Email Marketing Seminar, London and Reading, December 2009 -
Life Time Value Spreadsheet
(49K)This workbook accompanies the blog on Life Time Value that David Hughes and Avinash Kaushik wrote. You can find the blog here: http://www.kaushik.net/avinash/2010/04/analytics-tip-calculate-ltv-customer-lifetime-value.html